Terms of service.

"Gentyx," "we," "us," and "our" mean Gentyx, a firm providing bookkeeping, financial close, and related advisory services to small and mid-sized businesses. "You" means anyone who uses our website or hires us.

By using the site, contacting us, or engaging our services, you agree to these terms. If you do not agree, please do not use the site or hire us. If you are accepting on behalf of a company, you confirm you have the authority to bind it.

We provide bookkeeping, monthly close, reporting, and transaction-prep services. The exact scope, deliverables, timeline, and price for paid work are defined in a written engagement letter signed by both sides. Anything described on the website is a general overview, not a contract.

We are not a law firm, audit firm, tax filer, or investment adviser. We do not provide legal, tax, audit, or investment advice, and nothing we deliver should be relied on as such. You are responsible for engaging your own CPA, tax preparer, attorney, or other licensed advisors.

• Give us timely, accurate, and complete information, including access to bank feeds, accounting software, payroll, and other systems we need.
• Keep your own login credentials secure and use multi-factor authentication where available.
• Review the work we deliver and tell us promptly if something looks wrong.
• Make sure you have the right to share with us any third-party data you provide.

If we cannot get the information we need, deadlines and pricing may shift.

Fees are set in the engagement letter. Unless stated otherwise, invoices are due on receipt. Late invoices may accrue interest at 1.5% per month or the highest rate allowed by law, whichever is lower. We may pause work on overdue accounts after giving notice.

Out-of-scope work is quoted separately before we start. Third-party software, filing fees, and platform fees you ask us to incur on your behalf are passed through at cost.

We treat your financial and business information as confidential and only share it with team members, sub-processors, and advisors who need it to do the work. We expect the same on your side for anything we share about how we operate. Confidentiality does not apply to information that is public, that you already had, or that we are legally required to disclose.

Once you have paid for the work in full, you own the final deliverables we prepare for your business (such as cleaned ledgers, reports, and reconciliation files). We keep ownership of our internal templates, checklists, tools, and know-how, and we can reuse them on other engagements.

Engagements rely on third-party tools (accounting software, banks, payment processors, scheduling, hosting). Those tools have their own terms and uptime, and we are not responsible for their outages, errors, or pricing changes. We will help you work around issues when we can.

Do not use the site to:

• Break the law or infringe anyone's rights.
• Try to access systems or data you are not authorized to use.
• Scrape, reverse-engineer, or overload the site.
• Submit false information through our forms.

The website is provided "as is" and "as available," without warranties of any kind, express or implied, to the fullest extent allowed by law. Services we deliver under an engagement letter come with the warranties stated in that letter and no others.

To the fullest extent allowed by law, Gentyx is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption, even if we were told they were possible.

Our total liability arising out of or related to the services or these terms is capped at the fees you paid us for the specific engagement in the twelve months before the claim. Nothing in these terms limits liability that cannot be limited by law (such as fraud or willful misconduct).

You agree to defend and indemnify Gentyx against third-party claims arising from your misuse of the site, your breach of these terms, or your provision of inaccurate or unauthorized information to us.

These website terms apply for as long as you use the site. Either side can end an engagement under the notice terms in the engagement letter (typically 30 days). On termination, you pay for work completed up to that date, and we hand back records that belong to you in a usable format.

These terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law rules. You and Gentyx agree to try to resolve any dispute in good faith first. If that fails, the dispute will be heard in the state or federal courts located in Delaware, and both sides consent to that jurisdiction.

We may update these terms from time to time. When we do, we will change the effective date at the top. Material changes will be flagged on the site or sent to active clients. Continuing to use the site or our services after a change means you accept the updated terms.

If any part of these terms is unenforceable, the rest still applies. Our not enforcing a right at one point does not waive it later. You cannot assign these terms without our written consent; we can assign them in connection with a sale or reorganization of the business. These terms, together with any engagement letter and our privacy policy, are the entire agreement between us.

Questions about these terms? Book a call and we will get back to you.